TODAY ONLY: UP TO 30% off some of our faves! shop it like ya mean it.
TODAY ONLY: UP TO 30% off some of our faves!
← get back to shopping!

FREQUENTLY ASKED QUESTIONS

CAN YOU CANCEL MY ORDER?

WE ARE UNABLE TO CANCEL ORDERS ONCE THEY HAVE BEEN SENT TO OUR WAREHOUSE FOR FULFILLMENT. PLEASE CONTACT CUSTOMER SERVICE BY EMAIL AT INFO@BANDO.COM OR PHONE AT 1-800-992-3006 TO SEE IF YOUR ORDER IS ELIGIBLE FOR CANCELLATION.

DO YOU HAVE A STORE?

WELL, THAT DEPENDS…HAVE YOU HEARD ABOUT THE GIRLS POP UP? IT’S A TINY POP UP SHOP THAT WE OPEN SEVERAL TIMES DURING THE YEAR IN THE BAN.DO PARTY HOUSE (THAT’S OUR OFFICE, BTW.) 

WE ALSO  HAVE RETAILERS ALL OVER THE WORLD...CLICK HERE TO FIND A SHOP NEAR YOU.

CAN I GET ON YOUR EMAIL LIST?
YOU BET. WE WILL EVEN GIVE YOU A COUPON CODE FOR 10% OFF YOUR NEXT PURCHASE WHEN YOU JOIN OUR MAILING LIST. JUST SCROLL DOWN TO SIGN UP IN THE FOOTER BELOW.

WHAT IS YOUR WHOLESALE POLICY?
WE HAVE A VERY SIMPLE WHOLESALE POLICY FOR BOTH DOMESTIC AND INTERNATIONAL WHOLESALERS. PLEASE EMAIL WHOLESALE@BANDO.COM FOR ALL OF THE DETAILS.

WHAT IS BAN.DO'S INSPIRATION?
WE ARE INSPIRED BY PARTIES WITH DISCO BALLS, LOTS OF SEQUINS, GAL PALS, FIZZY COCKTAILS, CONFETTI CANNONS AND EVERYTHING FUN!

IS YOUR WEBSITE SECURE?
YES, OUR SITE IS SECURE. ON ANY PAGE WHERE WE ASK YOU TO ENTER YOUR ADDRESS, PHONE NUMBER OR CREDIT CARD INFORMATION, WE USE SECURE SOCKET LAYER (SSL) TO ENCRYPT THE COMMUNICATION. HAPPY SHOPPING! DO YOU SHIP INTERNATIONALLY? YES, YES WE DO! OUR BAN.DOS ARE SENT ANYWHERE AND EVERYWHERE! SHIPPING RATES ARE CALCULATED UPON CHECK OUT.

HOW DO YOU PRONOUNCE ‘BAN.DO’?
‘BAND-OH’. WE’RE REALLY INTO FANCY THINGS AROUND HERE, SO BAN.DO’S NAME IS A SPINOFF OF THE FANCY FRENCH WORD ‘BANDEAUX’, WHICH MEANS HEADBANDS. SIMPLE AS THAT!