CAN YOU CANCEL MY ORDER?
WE ARE UNABLE TO CANCEL ORDERS ONCE THEY HAVE BEEN SENT TO OUR WAREHOUSE FOR FULFILLMENT. PLEASE CONTACT CUSTOMER SERVICE BY EMAIL AT INFO@BANDO.COM OR PHONE AT 1-800-992-3006 TO SEE IF YOUR ORDER IS ELIGIBLE FOR CANCELLATION.
DO YOU HAVE A STORE?
WELL, THAT DEPENDS…HAVE YOU HEARD ABOUT THE GIRLS POP UP? IT’S A TINY POP UP SHOP THAT WE OPEN SEVERAL TIMES DURING THE YEAR IN THE BAN.DO PARTY HOUSE (THAT’S OUR OFFICE, BTW.)
WE ALSO HAVE RETAILERS ALL OVER THE WORLD...CLICK HERE TO FIND A SHOP NEAR YOU.
CAN I GET ON YOUR EMAIL LIST?
YOU BET. WE WILL EVEN GIVE YOU A COUPON CODE FOR 10% OFF YOUR NEXT PURCHASE WHEN YOU JOIN OUR MAILING LIST. JUST SCROLL DOWN TO SIGN UP IN THE FOOTER BELOW.
WHAT IS YOUR WHOLESALE POLICY?
WE HAVE A VERY SIMPLE WHOLESALE POLICY FOR BOTH DOMESTIC AND INTERNATIONAL WHOLESALERS. PLEASE EMAIL WHOLESALE@BANDO.COM FOR ALL OF THE DETAILS.
WHAT IS BAN.DO'S INSPIRATION?
WE ARE INSPIRED BY PARTIES WITH DISCO BALLS, LOTS OF SEQUINS, GAL PALS, FIZZY COCKTAILS, CONFETTI CANNONS AND EVERYTHING FUN!
IS YOUR WEBSITE SECURE?
YES, OUR SITE IS SECURE. ON ANY PAGE WHERE WE ASK YOU TO ENTER YOUR ADDRESS, PHONE NUMBER OR CREDIT CARD INFORMATION, WE USE SECURE SOCKET LAYER (SSL) TO ENCRYPT THE COMMUNICATION. HAPPY SHOPPING! DO YOU SHIP INTERNATIONALLY? YES, YES WE DO! OUR BAN.DOS ARE SENT ANYWHERE AND EVERYWHERE! SHIPPING RATES ARE CALCULATED UPON CHECK OUT.
HOW DO YOU PRONOUNCE ‘BAN.DO’?
‘BAND-OH’. WE’RE REALLY INTO FANCY THINGS AROUND HERE, SO BAN.DO’S NAME IS A SPINOFF OF THE FANCY FRENCH WORD ‘BANDEAUX’, WHICH MEANS HEADBANDS. SIMPLE AS THAT!
can i buy ban.do for my business?
you can and you should! we offer special pricing for businesses looking for corporate gifts, internal office supplies, and SO much more! just click here for more info!
do you offer bulk / large order discounts?
you bet! when you order 50 or more units of a single item, we offer tiered pricing based on how many you want. get in touch with us and we'll make sure you get the best prices possible!
can I customize ban.do products with my logo?
we believe in self-expression. and yes, that includes your logo! we have a wide variety of items that you can customize and our minimum starts at just 200 units. get that logo on everything!