SHIPPING METHODS AND TRANSIT TIMES

USPS Standard / 7-10 days

UPS Ground* / 4-7 days

UPS Second Day Air / 2 days

UPS Next Day Air / 1 day

International / options will vary-find out at checkout

*Please note that this isn’t an expedited shipping method.

rates

• Free standard shipping in the contiguous USA on orders $75+
• $6.95 standard shipping in the contiguous USA on orders under $75
• International rates vary—find out at checkout

SOME NOTES!

• We’re unable to change or cancel an order once it’s placed. We are not responsible for incorrect addresses entered at checkout. Please contact us at info@bando.com for any additional information.
• Orders placed after 7 am CST on Friday will process the following Monday.
• The pickup day does not count as a day in transit-expedited shipments may take one additional business day.
• We're not responsible for UPS or USPS shipping delays.
• Customs fees and duties are the customer's responsibility.
• UPS does not ship on weekends.
• UPS cannot deliver to PO boxes-a valid street address is required!

RETURNS

To start a return, visit our Returns Center.

SOME NOTES!

• You have 30 days from delivery to initiate a return request.
• You cannot return or exchange items that were free gifts, promotional items with retail value, or marked as final sale.
• A $5.95 fee will be deducted from your refund.
• Please allow approximately 7-14 business days for return processing after we receive your return. You will receive a refund notification from us when your return has been processed, and refunds will take an additional 3-5 business days to credit back to your requested form of payment.
• Please note: ban.do is not responsible for any items not purchased from ban.do returned to us by mistake.
• All items should be returned in original condition, with original packaging and tags attached.
• Customers are responsible for returns delivered outside of the US - please contact info@bando.com for more information.
• Received a damaged item? Send us an email at info@bando.com.