Shipping & Returns Info

SHIPPING

methods and transit times
USPS Standard / 7-10 days
UPS Ground* / 4-7 days
UPS Second Day Air / 2 days
UPS Next Day Air / 1 day
International / options will vary-find out at checkout

*Please note that this isn’t an expedited shipping method.

rates

Join The Friend Zone for free standard shipping in the contiguous USA on orders $50+ or ALL orders

Not in The Friend Zone? Then:

• Free standard shipping in the contiguous USA on orders $75+
• $6.95 standard shipping in the contiguous USA on orders under $75
• International rates vary—find out at checkout

some notes!

• Orders placed after 7 am CST on Friday will process the following Monday.
• The pickup day does not count as a day in transit-expedited shipments may take one additional business day.
• We're not responsible for UPS or USPS shipping delays.
• Customs fees and duties are the customer's responsibility.
• UPS does not ship on weekends.
• UPS cannot deliver to PO boxes-a valid street address is required!

RETURNS

To start a return, visit our Returns Center.

some notes!

• You can return any items purchased in the last 30 days that aren’t marked as final sale.
• You cannot return items that were free gifts, promotional items with retail value, purchased longer than 30 days ago, or marked as final sale.
• For orders placed after 2/28/23, a $5.95 fee will be deducted from your refund.
• Customers are responsible for returns delivered outside of the US - please contact info@bando.com for more information.
• Received a damage item? Send us an email at info@bando.com.